Your video appointment with us

You may be offered a video appointment with your service. Please see the following pages which provide guidance on how to join this appointment and dealing with any technical issues that may occur. If you find that you are still struggling with your telephone or video appointment, please contact the service your appointment is booked with.

Please ensure you have consented to e-mail communication with the service your appointment is booked with, you can do this over the phone. If not already done, please contact the service to confirm this prior to your appointment.

Joining Using a Smartphone or Tablet

Joining Using a Smartphone or Tablet

Instructions when accessing your video appointment using a smart phone or tablet

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Joining Using a Desktop Computer or Laptop

Joining Using a Desktop Computer or Laptop

Instructions when accessing your video appointment using a dektop computer and laptop

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Download PDF Guides

Download PDF guides

Find downloadable pdf guides on joining your video appointments with you

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Troubleshooting and FAQs

Troubleshooting and FAQs

Frequently asked questions and solutions to common problems to accessing video appointments

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