Volunteering

Role: Peer Mentor Listening Ear Volunteer                                                   

Service: Chapman Barker Unit

Location: Prestwich

Supervisor: tbc 

 

Role Summary/Purpose:

Under the guidance of a substantive member of staff offer a safe space for patients to talk outside of regular activities. To encourage patients to report concerns or requests, and to liaise on their behalf if necessary. To offer appropriate information, advocacy and support to patients to support a safe and recovery focused environment. To act as a link between patients and ward staff. The role will include providing support at the information sessions, groups and supporting people before and after their admission. You will also help manage the resource materials available and encourage the participation in groups and activities.    

 

Main Duties & Responsibilities:

• To support the work of CBU staff as directed. This may include some specific focussed work with patients and family/carers.

• To offer a judgement free safe space for people to talk and a knowledge of when to escalate concerns or issues.

• Support by providing a welcoming environment and ensuring the safety of patients and other visitors. Support the service by observing the health and safety requirements of the building, and reporting any concerns. 

• Offer support to team, especially enabling new patients to feel comfortable when they attend for their assessments/admission.

• Meet and greet service users and visitors, liaise between reception and service users/carers. Direct service users to available and appropriate information, groups and activities.

• Offer a supportive environment to new and existing patients, explaining processes and changes. Be available for support in communal areas.

• Support reception/and staff as required. Ensure that patients/carers are supported to raise any concerns with appropriate staff.

• Ensure the facilities/resources are used appropriately for recovery focused activities.

• Provide information about other recovery services offered. Support the staff by conducting patient/carer Feedback Surveys.

• Provide information about other recovery agencies, including providing information and referral to carers’ services. To offer support, reassurance and information to carers/family members who attend with service users.

• Actively work as part of a team in order to create working conditions conducive to providing better and fairer services to substance users, their families and the wider community. Elicit client views to enable continual service development.

• Regularly attend volunteer group meetings and supervision

• Value, promote, and manage diversity, and to actively encourage equality of opportunity in all areas of one’s work.

   

Requirements for the Role:

 In order to fulfil the duties of this role we ask that you:

• Have personal experience and knowledge of the effects of alcohol/substance use

• Be able to commit to at least one morning or afternoon as part of the team

• Have a basic understanding of the recovery process

• Understand the importance of motivating and encouraging service users

• Complete all mandatory training (within 4 weeks of starting role)

• Complete local induction and any training deemed necessary for your role

• Have a basic understanding of safeguarding vulnerable adults and children

• Have a basic understanding of confidentiality and information sharing   

• Have a basic understanding of professional boundaries

• Have respect and compassion for others and their right to choose and to be treated with dignity

• Have good communication skills

• Be willing to work as part of a team

• Have a basic understanding of equal opportunities

• Have completed or are willing to work towards Level 2 Peer Mentor qualification

• Have experience of supporting vulnerable or marginalised groups of people

• Have an understanding of basic active listening or counselling principles 

 

If you would like to apply for this voluntary role please complete the application form below and email it to:

joanne.cruise@gmmh.nhs.uk

kerrie.maguire@gmmh.nhs.uk

https://www.gmmh.nhs.uk/download.cfm?doc=docm93jijm4n10672.docx&ver=13755

You must submit your applications by Sunday 16 November 2025, and you will be notified if you have been invited for interview, which will take place on Monday 24 November 2025.

Please note that we strongly recommend that you check with the Benefits Agency that your commitment to volunteering does not penalise you in any way and does not affect your benefits.  This role is unpaid, however, we will refund all travel expenses for training and volunteering in line with Trust Policy.

Role: Peer Mentor  Group Co-Facilitator Volunteer                                             

Service: Chapman Barker Unit

Location: Prestwich

Supervisor: tbc

 

Role Summary/Purpose:

To co-facilitate a wide range of therapeutic group work for patients during detox admission and within the recovery setting; to be delivered alongside a Peer Support Worker

 

Main Duties & Responsibilities:

• To offer individuals the opportunity to develop their recovery skills in a structured, focused group setting; to communicate and engage with members and help them to participate more confidently in activities offered.

• To co-facilitate structured group work interventions alongside colleagues.

• To assist with the planning and organising of activities for groups. To encourage and discuss suggestions for activities and to support service users in putting their ideas in to practice

• To assist and encourage patients to access other community based resources after discharge

•  Welcome new group members and encourage existing members to do the same

• Tailor support to enable more vulnerable group members to make the most of attending the group

• Support colleagues to publicise recovery opportunities 

•   Support delivery of other activities and information sessions as required

• To encourage and support service users to adopt safer practices and healthier lifestyle

• To actively promote service user and family/carer involvement in the planning and delivery of services.

• Support the staff conducting patient and carer Feedback Survey

• Provide information about other agencies operating within the area, including providing information and referral to carers’ services. To offer support, reassurance and information to carers/family members who attend with service users.

• Actively work as part of a team in order to create working conditions conducive to providing better and fairer services to substance users, their families and the wider community. Elicit patient views to enable continual service development.

•   Regularly attend team meetings.

•   Value, promote, and manage diversity, and to actively encourage equality of opportunity in all areas of one’s work.

• Ensure a safe environment for service users, colleagues and visitors in accordance with the Trust Health & Safety Policy.

• Adhere to Trust policies, procedures, protocols and guidelines at all times, in particular Trust Confidentiality and Information Sharing Policy.

• Work within agreed professional boundaries at all times.

• Maintain quality standards in every area of ones work in accordance with quality assurance protocols for working within the substance misuse field.

• Make use of regular supervision and support; and to take responsibility for updating personal knowledge and skills in order to meet the objectives of the post.

• To actively promote service user and carer involvement in the planning and delivery of services.

 

Requirements for the Role:

In order to fulfil the duties of this role we ask that you: 

 

• Have personal experience and knowledge of the effects of alcohol and substance use

• Be able to commit to at least one morning or afternoon as part of the team

• Have a workable knowledge of basic IT

• Have a basic understanding of the recovery process 

• Understand the importance of motivating and encouraging service users

• Complete all mandatory training (within 4 weeks of starting role)

• Complete local induction and any training deemed necessary for your role

• Have a basic understanding of safeguarding vulnerable adults and children

• Have a basic understanding of confidentiality and information sharing

• Have a basic understanding of professional boundaries

• Have respect and compassion for others and their right to choose and to be treated with dignity

• Have good communication skills

• Be willing to work as part of a team

• Have a basic understanding of equal opportunities

• Some experience of providing support to vulnerable/socially excluded individuals/groups

• Willingness to or have completed Peer Mentor Level 2 qualification

• Willingness to/or have completed group work facilitation training

 

If you would like to apply for this voluntary role please complete the application form below and email it to:

joanne.cruise@gmmh.nhs.uk

kerrie.maguire@gmmh.nhs.uk

https://www.gmmh.nhs.uk/download.cfm?doc=docm93jijm4n10672.docx&ver=13755

 

You must submit your application by Sunday 16 November 2025 and you will be notified if you have been invited for interview which will take place on Monday 24 November 2025.

Please note that we strongly recommend that you check with the Benefits Agency that your commitment to volunteering does not penalise you in any way and does not affect your benefits.  This role is unpaid, however, we will refund all travel expenses for training and volunteering in line with Trust Policy

 

 

Role: Peer Mentor Meet & Greet Volunteer                                                       

Service: Chapman Barker Unit

Location: CBU Reception, Prestwich

Supervisor: tbc

 

Role Summary/Purpose:

Using your lived experience to offer information, advocacy and support to patients accessing or seeking to access the service; to support a safe and recovery focused environment and act as a link between patients and staff. The role will include providing support and information during admission to people, before and after their appointments. You will also help manage the resource materials available and encourage participation in groups and activities. To support staff, ensure that safety procedures are adhered to.  

 

Main Duties & Responsibilities:

• To support the work of the inpatient teams

• To provide practical support, where required, to people attending for admission who may require help and reassurance

• Support the reception staff by providing a welcoming environment and ensuring the safety of service users and other visitors. Support the service by observing the health and safety requirements of the building, and reporting any concerns.

• Offer support to the nursing teams, especially enabling new patients to feel comfortable when they are admitted.

• Meet and greet patients and visitors, liaise between reception and service users/carers. Direct patients to available and appropriate information, groups and activities.

• Offer a supportive environment to new and existing service users, explaining processes and changes. Be available for support in communal areas.

• Support reception/and staff as required. Ensure that patients are supported to raise any concerns with appropriate staff.

• Provide information about other services supporting recovery and signpost as appropriate.

• Support the staff conducting Service User Feedback Surveys,

• Provide information about other agencies operating within the area, including providing information and referral to carers’ services. To offer support, reassurance and information to carers/family members who attend with patients.

• Actively work as part of a team in order to create working conditions conducive to providing better and fairer services to substance users, their families and the wider community. Elicit client views to enable continual service development.

• Regularly attend volunteer group meetings and supervision

• Value, promote, and manage diversity, and to actively encourage equality of opportunity in all areas of one’s work.

 

Requirements for the Role:

In order to fulfil the duties of this role we ask that you:

 

• Have basic IT skills and the ability to use email and online platforms

• Can commit to at least one morning or afternoon every week as part of the team

• Have knowledge of the effects of alcohol/substance use

• Have a basic understanding of patient recovery process 

• Understand the importance of motivating and encouraging patients

• Complete all mandatory training (within 4 weeks of starting role)

• Complete local induction and any training deemed necessary for your role

• Have a basic understanding of safeguarding vulnerable adults and children

• Have a basic understanding of confidentiality and information sharing

• Have a basic understanding of professional boundaries

• Have respect and compassion for others and their right to choose and to be treated with dignity

• Have  written and verbal communication skills

• Be willing to work as part of a team

• Have a basic understanding of equal opportunities

• Have completed or are willing to work towards Level 2 Peer Mentor or Management of Substance Use qualification/s

• Have experience of supporting vulnerable or marginalised groups of people

   

If you would like to apply for this voluntary role please complete the application form below and email it to:

joanne.cruise@gmmh.nhs.uk

kerrie.maguire@gmmh.nhs.uk

https://www.gmmh.nhs.uk/download.cfm?doc=docm93jijm4n10672.docx&ver=13755

 

You must submit your applications by Sunday 16 Nov and you will be notified if you have been invited for interview, which will take place on Mon 24 November.

Please note that we strongly recommend that you check with the Benefits Agency that your commitment to volunteering does not penalise you in any way and does not affect your benefits.  Please ask to speak to the Disability Employment Advisor or your Work Coach. This role is unpaid, however, we will refund all travel expenses for training and volunteering in line with Trust Policy

Role: Peer Mentor Engagement & Recovery Volunteer

Service: Wigan Neighbourhood Mental Health Team 

Location: Across a range of Wigan community settings

Supervisor: Kieran Jones

 

Role Summary/Purpose

The Wigan Neighbourhood MHT are looking for enthusiastic and motivated volunteer peer mentors to work in their community mental health service. The service provides timely access to mental health services when people need it most and provide support for people who might not traditionally meet the threshold or criteria for existing mental health services.

The role of a Peer Mentor has been developed specifically for people who have lived experience of mental health or a dual diagnosis such as mental health and substance misuse. Peer Mentors work with people who may benefit from peer support, in addition to other treatment and interventions. As a Peer Mentor Volunteer you will act as a role model, mentor, and ambassador for Wigan Neighbourhood MHT in both clinical and non-clinical environments across a range of community settings. Through sharing wisdom from your own experiences, you will also inspire hope and belief that living well is possible. 

The Wigan Neighbourhood MHT are compassionately led, trauma informed, and recovery focused. Wigan Neighbourhood has co-produced key values and principles that all staff and peers share. As a result, our model is humanistic and person-centred. Our core values are based on creating open, honest, safe spaces and conversations where all people’s strengths are valued.

 

Main Duties & Responsibilities:

Thank you for your interest in this role. As part of the role, we require you to:

• Be available for at least 5 hours per week (hours are negotiable as this is a volunteer role but for continuity, we would ask for a weekly commitment)
• Use your own lived experience of mental health difficulties and accessing support via mental health services in your own recovery, to enrich your relationship with service users.
• Attend and complete our in-house Level 2 Award in Peer Mentorship
• To develop materials and resources using a Node-Link Mapping approach that will support service users around engagement and recovery. (Training provided)
• To offer brief, one to one, interventions using a Node-Link Mapping approach to engage, empower and support individuals on their recovery journey. (Training provided).
• To support the development and facilitation of self-help groups that offer general support and group interventions using a Node-Link Mapping approach (training provided).
• To comply with all Trust policies and procedures but particular in relation to safeguarding vulnerable adults and children, and information sharing.
• To work as part of a Multi-Disciplinary Team and receive and share information within that team in order to safeguard individuals and support them to work towards their goals.

 

Requirements for the Role:

To fulfil the duties of this role we ask that you:

• Have your own lived experience of mental health difficulties and accessing support via community mental health services.
• Can commit to at least 5 hours per week as a volunteer.
• Can commit to attending GMMH 8-day Level 2 Peer Mentorship course.
• Have a basic understanding of safeguarding vulnerable adults and children.
• Have a basic understanding of confidentiality and information sharing legislation.
• Have a basic understanding of professional boundaries.
• Have respect and compassion for others and their right to choose and to be treated with dignity.
• Have good communication skills.
• Be willing to work as part of a team.

 

If you would like to apply for this role please complete the application below and send to

Kieran Jones (Peer Mentor Coordinator)

Kieran.jones@gmmh.nhs.uk

https://www.gmmh.nhs.uk/download.cfm?doc=docm93jijm4n10672.docx&ver=13755

 

This role description reflects the role at the present time and should not be regarded as exclusive or exhaustive.

Please note: we strongly recommend that you check with the Benefits Agency that your commitment to volunteering does not penalise you in any way and does not affect your benefits.

This role is unpaid, however, we will refund all travel expenses for training and volunteering in line with Trust Policy.