To contact the Trust with a general enquiry, please call our Switchboard on 0161 773 9121.
If you need help in a crisis, please call our 24/7 free helpline on 0800 953 0285.
For other enquiries, please find the relevant contact details below.
Our Trust headquarters, The Curve, is located just outside Manchester City Centre, in Prestwich, with public transport links, including a convenient bus stop opposite and tram stop a short walk away, and car parking on site. Find more information on visiting the Trust here.
In the first instance you should visit your GP, who may refer you to one of our teams. Some services accept self-referral, or a referral from a friend or relative. Search for Services offered in your area and for more information on how to get referred.
You may be offered a primary care service, for example a health centre or clinic for counselling or treatment for an addiction. If you suffer from a more serious or long-term mental health problem, your GP will refer you to a secondary care service (Community Mental Health Teams).
Community Mental Health Teams are the main point of referral into more specialist services and they will assess your condition and offer support as well as treatment options. Depending on the type of service, treatment can be accessed through inpatient wards, home treatment teams, Community Mental Health Teams, Accident and Emergency at the local hospital via the liaison service, crisis team, drop-in centres and day centres.
If you are worried or anxious about your mental health or feeling as though you are in a mental health crisis and need urgent support and help, please don't hesitate to call our 24/7 helpline, the numbers are:
0800 953 0285
FInd more information on Crisis Care here
In an emergency
If you are concerned about an immediate risk of harm - either to yourself or someone else - phone 999. If it is not an emergency but you require urgent advice from the police, call 101. Visit your local Accident & Emergency department if necessary.
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
Complaints, Compliments and Suggestions
The Customer Care Team provide information, advice and support to patients, family members and carers.
Telephone: 0800 587 4793 (freephone)
Landline: 0161 358 0600
Raise a safeguarding concern
For information on what to do if you or someone you know is being harmed or neglected, please click here for guidance and key contact information.
Freedom of Information
You can make a request to GMMH for information under the Freedom of Information Act. Please note that some information held by the Trust is already available through other means, for example through the Trust Publication Scheme on this website. The Trust also publishes previous FOI requests on the disclosure log on this website. You should check if your query has previously been answered as the requested information may already be available by looking through the publication scheme, disclosure log or using the search function in the top right hand corner to search for key words.
If you cannot find the information you require and wish to make a request under the FOI Act, please download and complete the FOI application form and guidance and email it to email@example.com. A response will be sent to you within 20 working days.
Alternatively you can post the form to:
Information Governance Department
Freedom of Information Team
Bury New Road
Subject Access Requests
A subject access request (SAR) is a written request by or on behalf of an individual asking for their personal information which he or she is entitled to ask for under section 7 of the Data Protection Act 2018 (DPA).
Formal requests for copies of medical records can be requested via your health professional, which will be shared with the local SAR Coordinator, or can be sent through to firstname.lastname@example.org. You also contact the team via telephone by calling 0161 357 1212.
Once a SAR has been received, the Trust will respond within one calendar month.
If you are a journalist with a media enquiry, please get in touch with the Trust's Communications Team on 0161 358 1644 or email email@example.com. Or visit our Media Centre.
The office is open between 9am and 5pm, Monday to Friday (except Bank Holidays).
Out of hours contact: 0161 773 9121 operates at evenings and weekends. This is for urgent media queries only.
Online Enquiry Form
Please complete the online enquiry form below to contact the Trust. A member of GMMH staff will receive your enquiry and aim to get back to you as soon as possible. Please note that website enquiries are monitored Monday-Friday, 9am-5pm.
As a service user, relative or carer using our services, sometimes you may need to turn to someone for help, advice, and support.
Find resources for carers and service users Contact the Trust