Roles for service users and carers

We are committed to working and engaging with service users, patients, family, friends, carers and the public in a wide range of ways.

Ensuring that people’s views are heard at all levels and across all parts of the Trust is essential for creating and delivering better health and care services.

Service users and people who look after someone can get involved in the following ways:

  • Providing your views as a representative at a service improvement meeting or working group.
  • Getting involved in the recruitment and selection process of staff.
  • Helping inspect our buildings for the purposes of audit or PLACE Inspection (Patient Led Assessment of the Care Environment).
  • Co-deliver our training (as part of the Trust induction or as a Course Tutor for our Recovery Academy)
  • Speaking at an event
  • Contributing to the development of policies or reviewing information
  • And many more.

You will be paid for your time. The rate of pay is £10 per hour. Payment for mileage will be reimbursed at the same rate as our staff who use their own vehicle for business mileage (currently 56p per mile).

When a vacancy is advertised, we are looking for applications from lots of people who have used GMMH’s services, particularly in the last six months, as well as their carers and families.

There may also be occasions when someone with experience of our services over six months ago, either directly themselves, or indirectly as a family member/carer, can apply for a role.

Current opportunities are listed on this page, below, and/or advertised by flyers and on noticeboards in the services where roles are available.

Addictions Division - Paid Service User and Carer Opportunities Talent Pod 2022/23

We are looking to expand the team of service users and carers who work with us on an ad hoc basis over the next year. The roles will vary, but could include recruitment, consultations, inspections and peer led activities supporting wellbeing and recovery from drug/alcohol use.

We will provide training to develop your skills and experience. Each role will have its own role description, plus you will be supported by relevant staff, including Talent Pod group supervision each quarter.

Recent feedback It was a great experience for me to see what you have to go through in an interview situation. I learnt a lot from it and would love to do it again if possible. I was made to feel welcome. I really believed that ... was the right one for the job. She had so much passion and I think she will bring a great energy. Thank you for giving me the opportunity to experience working with you. I really enjoyed it”. 


We are looking for applications from service users and carers with recent experience (within last 6 months) of Achieve, CBU or Homelessness services with lived experience of drug and/or alcohol problems.

You will be paid for your time and we will cover any travel expenses. The rate of pay is £10 per hour.

More details are on the application form which can be completed here:

Pop in to one of the ‘drop-ins’ if you want to discuss this opportunity in more detail.

Poster:  Addictions Talent Pod poster.docx


PLACE Inspector

PLACE (Patient Led Assessments of the Care Environment) Inspector

We are looking for individuals to help us form a trust wide PLACE inspection team.  Throughout the year the PLACE inspection team will visit all of our inpatient wards at Prestwich, Manchester, Bolton, Salford, Trafford, and Wigan, making sure that Greater Manchester Mental Health is providing the best environments for its service users.  The team looks at a variety of standards such as: cleanliness, quality of the food, privacy and dignity, the buildings general condition and maintenance & how the environment supports the care of those with dementia.

We are looking for applications from service users and carers with recent experience of mental health wards.

We will be providing PLACE inspection training prior to you starting and ongoing 1:1 support.

Our Inspectors are paid for their time; the rate of pay is £10.00 per hour. We will reimburse all public travel expenses or mileage costs if using your own car.

For more information

Tel: 0161 358 0833 / 07917 232302
Alternatively, email:

We look forward to hearing from you!

Poster:  PLACE Assessor Poster.pdf

Community Transformation Programme - Service User and Carer Representatives

Community Transformation Programme - we need you!

As part of our ambitious programme we have six groups each with a different focus of Community Transformation shown below; these all feed into the programme board.

We would like you to consider be part of the following three new meetings:

  • Specialist Team Meeting - 2pm to 4pm on the second Tuesday of the month: we need two Service User and Carer representatives. We aim for this to be a face-to-face meeting but there is a possibility that this will be a hybrid (face to face and online) meeting.
  • Living Well workstream - date and time to be confirmed: We need two service user or carer representatives to join this group.
  • Community Rehab Development - Thursday afternoons on a fortnightly bases at Hexagon Towers, Manchester. We have one vacancy for service user representative.

Please express an interest via the below email address, specifying which group you would like to join, by 28 July 2023. You will be reimbursed for your time for the meetings in line with Service User and Carer Engagement Policy, which is currently £10 per hour plus travel expenses. Please don’t worry, if we have high levels of interest and you do not join a group, this is not the only way you can contribute or keep up to date.

Please send any queries to our inbox at or check out our web page at Service users and carers | Greater Manchester Mental Health NHS FT (

Poster: SU Rep Vacancy Poster.pdf

As a patient

As a service user, relative or carer using our services, sometimes you may need to turn to someone for help, advice, and support. 

Find resources for carers and service users  Contact the Trust