GMMH Homeless Services

GMMH delivers a range of trauma informed, mental health and dual diagnosis services for individuals experiencing or at risk of homelessness across the Greater Manchester footprint. These services work alongside a range of public and third sector providers to support the needs of this population. This can include those who are street homeless, in transient accommodation (such as sofa-surfing) and those who are at risk of becoming homeless due to the nature of their current accommodation provision. Our services work in a trauma informed, psychological model, considering the wholistic needs of the individual including health and social care needs.

Manchester Mental Health & Homeless Team (MMHHT)

The Manchester Mental Health and Homeless Team comprises of an MDT including but not limited to Consultant Psychiatry, Psychology, Nurses and Social Workers. The team accept referrals from a range of services to assess and formulate recommended social and clinical treatment pathways for individuals. Brief focused interventions can be used to support individuals into longer term treatment, as well as psychological therapy. The team provide several bespoke pathways, working closely or directly with other homeless service providers including, day centres, hostels, specific homeless projects within the hostels, substance misuse services and Urban Village homeless GP practice. In addition, we provide support to mental health teams operating within the city. The service does not offer care coordination or long-term treatment.    

The team also participate in various homelessness partnership meetings on a strategic, operational and client basis to help improve the city’s response to homelessness.

Psychologically Informed Environments (PIE)

The MMHHT aims to operate in line with PIE principles.  PIE is a mode of working which places the psychologically and emotional needs at the forefront of the work.  PIE comprises of five elements.

  1. Relationship-building: a focus on relationships (between staff and clients, clients and peers, and beyond) as a tool for change
  2. Staff support: staff are supported to become more confident and resilient
  3. Physical environments should not feel clinical or institutional, but safe and welcoming
  4. Psychological framework: the links between thoughts, feelings and behaviours
  5. Evidence-generating practice: a focus on the continuous development and improvement of support

MMHHT have psychologists based within two hostels within the city and provide staff support with the city council outreach team.  In addition, we provide 4 x0.5 day training to homeless sector staff, and weekly bitesize online training sessions on a range of trauma-informed topics.

Referrals are accepted via the Manchester Gateway from a range of professionals and services:

Tel: 0161 271 0288


Self-refer/professional referral via GMMH Gateway service – 0161 276 5365


Rough Sleeper Initiative (RSI)

GMMH delivers Dual Diagnosis and psychological provision into 6 locality Rough Sleeper Initiative services in the boroughs of Trafford, Rochdale, Oldham, Stockport, Bolton and Bury. The team includes dual diagnosis workers, psychologists and an Engagement Coordinator. The Dual Diagnosis workers will work directly with the RSI staff team to identify and engage individuals who are rough sleeping within these boroughs. The roles are supported by the Engagement Coordinator who will look to establish therapeutic relationships with individuals who may initially be cautious of engagement with the team to provide support and assurance around the potential benefits of wider service involvement. The Psychology provision within the model offers psychological assessment of individuals with more complex needs including formulation work to identify appropriate treatment pathways. In addition, the psychologists also offer reflective practice and training to the wider RSI partnership.

Referrals are taken directly from the Rough Sleeper Workers within each borough.

Tel: the team can be contacted via 0161 271 0007


Housing First

Housing First is one of a limited number of national pilots. The service is delivered across all 10 Greater Manchester Boroughs and GMMH delivers a Dual Diagnosis service into this provision. The for Dual Diagnosis workers work in line with the wider zonal model, Zone A (Manchester city region), Zone B (Bolton, Bury, Rochdale), Zone C (Oldham, Tameside, Stockport) and Zone D (Trafford, Salford, Wigan). The Dual Diagnosis Practitioners work with service users and staff under the Housing First provision to support recovery, engagement and understanding of the complex challenges for people with dual diagnosis needs and those who support them. Their work includes engagement, assessment, and support for service users to help people access appropriate pathways to assist them in achieving improved outcomes. In addition to this the team also deliver training and provide reflective practice and support to Housing First staff with a focus on dual diagnosis.

Referrals are taken directly from the wider Housing First provision.


Tel: the team can be contacted via 0161 271 0006

#Housing First


Salford Dual Diagnosis Homeless Team (SDDHT)

The Salford Dual Diagnosis Homeless Team has been established in response to the impact of the Covid pandemic on the homeless population. This project is initially short term funded to work with a specifically identified cohort of entrenched rough sleeping individuals in the boarders of Salford. The team comprises, a Clinical Team Lead, Dual Diagnosis Practitioner and Outreach Worker with MDT support from Consultant Psychiatry and Clinical Psychology.

Referrals are taken directly from the Protect Partnership for Salford.

Tel: the team can be contacted via 0161 358 2498


As a patient

As a service user, relative or carer using our services, sometimes you may need to turn to someone for help, advice, and support. 

Find resources for carers and service users  Contact the Trust