Bolton Single Point of Access (SPOA)

About the service

The Bolton Single Point of Access Team is based at the Lever Chambers Centre for Health. The function of the Single Point of Access team is to take referrals for Bolton residents and direct them to the most appropriate service. The service accepts referrals from General Practitioners, social care professionals, and other health professionals for service users with mental health and psychological needs. 

Members of the public can self-refer for talking therapies to help with anxiety and depression-related difficulties.

You can contact the Single Point of Access Team by telephone on 01204 483101 from 9am to 5pm. To self-refer for NHS Talking Therapies online, please utilise this link.

Professionals can refer service users for NHS Talking Therapies by this link.

Please note, online referrals are monitored and processed within working hours: 9am-5pm, Monday to Friday.

Urgent/Crisis Pathways

If you are a service user in crisis, please use the following advice:

  • Contact your GP or dial 111.
  • Contact GMMH 24/7 helpline on 0800 953 0285 to talk to a mental health professional.
  • Go to the nearest Accident & Emergency Department.
  • Call 999 and ask for an ambulance.


Useful links


Mental Health Community Groups/Activities 

MHIST (Mental Health Independent Support Team) 

01204 527200 

Provides support groups, counselling, mindful meditation, art therapy 


01204 380643  

Support, activities, befriending, social groups, skills courses 

Andy’s Man Club 

Talking Club for men going through a storm 



Drug/Alcohol/Addictions Support

ACHIEVE: Bolton Drug & Alcohol Service 

01204 483090 

Alcoholics Anonymous 

0800 917 7650 

Drinkline: Alcohol Helpline 

0300 123 1100 

Frank: Drug and Alcohol Helpline 24/7 

0300 123 6600 

Text 82111 

National Gambling Helpline 

0808 8020 133



Housing/Debt/Benefit/Legal Support

Citizens Advice Bolton 

0808 278 7804 

Fire Safe and Well Visits 

0800 555 815 

Bolton Homelessness 

01204 335 900 

Bolton’s Money Skills 

01204 332 916 

Step Change

0800 138 1111

National Debt Line 

0808 808 4000 

As a patient

As a service user, relative or carer using our services, sometimes you may need to turn to someone for help, advice, and support. 

Find resources for carers and service users  Contact the Trust