Winner and Highly Commended at the 2014 CCA Good Practice Awards! | News and Events

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Winner and Highly Commended at the 2014 CCA Good Practice Awards!

Community Psychiatric Nurse (CPN) Jemma McKenna and a Community Mental Health Nurse, of Greater Manchester West Mental Health NHS Foundation Trust (GMW) has won and been highly commended in the annual Care Coordination Association (CCA) Awards after being nominated by their service users.

Jemma won the CCA’s Outstanding Practitioner’s Award in the Individual practitioner’s award category and the Community Mental Health Nurse was Highly Commended in the same category. This is the third year that GMW’s Mental Health Services in Trafford have been recognised with a highly commended award in 2012 and 2013.

The annual CCA Awards are an opportunity for staff and organisations to raise the profile and highlight some of the areas of excellent practice to develop quality care standards and processes to support effective, collaborative service user and carer care. Winners receive a quality mark; certificate; and a feature in the CCA’s quarterly magazine ‘The Approach’. The certificates were presented at the CCA’s national event “Being Well: Physically and Mentally” on Friday 31st October 2014 in Prestwich, Manchester.

Jemma McKenna was nominated for her award by a service user and after being shortlisted by the judges she was chosen to win. The service user praised Jemma and her work, saying: “I would like to nominate Jemma McKenna for the work she has done with me and for all the help and support she gives me.  Jemma has really worked with me and I always feel she has listened to me and gained a really good understanding of my problems and thought patterns”.

“Working with her is really making a huge difference to my attitude towards things.  She has supported my recovery and general wellbeing and I think she deserves to be recognised for her hard work and commitment in her job”.

The Community Mental Health Nurse, who received Highly Commended in the Individual practitioner’s award category, was also nominated by a service user. The service user commended the nurse’s work on the nomination form where they said: “The work we have done together has enabled me to manage my bipolar disorder effectively, so much so that I haven’t experienced an ‘episode’ for a number of years.

“A big part of managing my illness is producing a very comprehensive care plan that personalises all of my early warning signs and also what works for me in a full blown episode and what aids my recovery. It is a ‘live’ and fluid document that is consistently referred to in our sessions, and which is also kept by my close friends and family so that they can help keep an eye on my illness too.

“I took part in a research project which looked into alcohol use and bipolar disorder. The work undertaken in this project was of great use to me and I found it further developed my understanding and management of my illness. This opportunity was made aware to me through my Nurse and we incorporated it into my care plan and meetings”.

This is the ninth year that the CCA has given national awards for good practice in the Care Programme Approach.

GMW staff showcased their work at the national CPAA event on 31 October 2014 where they were formally presented with their certificates. GMW can now use a kite mark in recognition of the achievement.


Notes for Editors
1.     Greater Manchester West Mental Health NHS Foundation Trust (GMW) provides district mental health services in Bolton, Salford and Trafford. The Trust also provides inpatient alcohol and drug recovery services in Prestwich as well as community services in Trafford, Salford, Cumbria, Wigan and Leigh, Blackburn with Darwen and Central Lancashire. GMW provides secure services for adults across the wider North which includes a range of care pathways. Specialist services for young people and adults are also provided, such as psychotherapy, prison-in-reach, early intervention, and eating disorder services.
2.     The annual CCA Awards are an opportunity for staff and organisations to raise the profile and highlight some of the areas of excellent practice that are happening across the CCA membership.
3.     The Care Coordination Association comprises of an affiliated network of mental health stakeholders who are dedicated to the ongoing delivery and development of high quality CPA, Care and Treatment Planning and Care Standards.
4.     The Care Programme Approach (CPA) was introduced in 1991 to provide a framework for effective mental health care. People who have severe mental health problems, or a range of different needs, may have their care co-ordinated under a Care Programme Approach (CPA). This is a particular way of assessing, planning and reviewing someone’s mental health care needs.
5.     The Community Mental Health Nurse wanted to remain anonymous so their name has not been included.

For media enquiries, contact the press office on 0161 772 4313 or email

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