Jan Ditheridge, Chief Executive at Greater Manchester Mental Health NHS Foundation Trust, said:
“We are truly sorry for the events described in the report. We worked openly and constructively with Professor Shanley and the team during their time at GMMH last year, we take the findings seriously and accept the recommendations.
“We cannot change the past, but we are committed to a much-improved future – one in which all service users and carers feel safe and supported, and our people are able to do their best work.
“Our improvement plan sets out a range of actions that are addressing the issues raised in this report. Many of these actions have been completed but we know there is more to do to ensure all of our communities get high quality and safe care all of the time.
“Service users are already safer, staff are more supported, leadership and governance is stronger, and our culture is getting better – for example, we have recruited more than 350 nurses in the last six months alone, and we have two full time Freedom to Speak Up Guardians and a network of new champions appointed, giving our people a voice and clear ways of raising issues and driving progress.
“We are working with the review team, partners, and colleagues to fully implement the recommendations ensuring our service users and their carers are central to everything we do.”
Read the full report
If you, or someone you care for, have been affected by any of the issues raised in the report, please do not hesitate to contact our 24/7 mental health crisis helpline on 0800 953 0285. This is a confidential service staffed by trained and skilled practitioners who will be able to offer advice and support.