Good news stories during COVID-19 | News and Events

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Improving lives

Good news stories during COVID-19


We understand that this is a difficult and challenging time for our services and our society so we would like to take the opportunity to share some good news stories from our amazing staff across the Trust!

Please find some of our good news stories from across the Trust below. We hope you enjoy them!


Award Winners at Edenfield

Service Users at The Edenfield Centre, Prestwich, have recently won several awards in the Koestler Arts competition. The awards are for music, craft, art, and project work. Service Users worked on their entries throughout lockdown with the support from Occupational Therapy and education staff. Over 6000 people entered work this year into the competition.

Koestler Arts aims to help people in secure services lead more positive lives by motivating them to participate and achieve in the arts.

All Koestler Awards participants will receive a certificate, and many receive a cash award and feedback on how to develop their work.

Regional and national exhibitions provide opportunities for entrants work to be seen by the public. Koestler Arts have plans for an exhibition in Manchester in 2021.

Well done to all the recipients of an award!



Gardener Unit and FCAMHS Team Achieved 100% Data Quality Compliance Rating over Quarters 1 & 2

John Burton praised the team for showing "a commendable level of dedication and commitment in helping our Trust become a vanguard in the delivery of high quality health and social care for our populations." 
Well done - an excellent achievement for the CAMHS service!


Salford Services

Our volunteer coordinator and In-patient OT have realised that being self isolated on a ward is really not a nice experience. So they have decided to set up self-isolating packs and got a whole load of things donated from Morrison’s who said they will donate on a weekly rotation and then ordered some bits.

Such creativity from our staff and generosity from the community!


Service Users Receive Comfort Packs from Later Life Services

Comfort packs Salford Later Life Services received wonderful donations from Marks & Spencer Trafford, Morrisons Eccles & Swinton, the 'People of Swinton' and Salford City Council Library Service.
The donations have been many different items of  toiletries, colouring pencils, books and jigsaws.

These will now be distributed as comfort packs to our service users living with Dementia who are self-isolating, in the community of Salford
Thank you for these kind donations and well done to our teams in getting them to those who really need them!


HMP Hindley Rising to the Challenge

HMP Hindley Mental Health Teams are working hard under very confusing times for offenders. As a dedicated team, they have been providing a consistent level of care following introducing direct contact calls to there cells with prisoners through telephone conversations. This appears to have been what an offender described as a "Life saver".

The service has provided in cell distraction packs linked with Primary Care with regards to any healthcare concerns. The level of commitment and dedication shown within the team has been amazing!​


Beech Ward Donation from Gary Neville

Beech Ward Donation from Gary Neville

Beech ward at Bolton received a donation of soreen malt loaf from Hotel Football and Gary Neville! The Beech Ward Team put photos and a message of thanks on Twitter and Gary Neville himself responded saying  "You're amazing!" The Beech Team described it as "really uplifting to us all, we were well chuffed on Beech Ward!"


Carer Peer Mentor Going Above and Beyond 

A carer who Christopher Thorburn, one of the Trusts Volunteer Carer Peer Mentors, supports was in a crisis situation with the person they carer for as they were actively suicidal and attempting to take actions towards this during one of their regular support calls. 

Christopher was able to support the carer to calm the situation down whilst also ensuring this was urgently escalated to the relevant care team so they could then contact the service user and support them directly via phone. If i​t wasn’t for the support of Chris and the skill that he used in calming the situation until contact could be made with the care team the situation may have continued to escalate and may not have been resolved so quickly. 

An excellent example of the invaluable work our volunteer workforce do purely because they want to help!


Great GMMH Collaboration 

"Another weekend with our uninvited guest (C-19) and another excellent collaboration between sister wards/staff. It's been busy, but so lovely to work in a team that have given their all to ensure our patients get the best care we can give. JDU proud to work alongside our comrades from CBU. Thank you for arranging this and huge thank you to all the hard working staff over the weekend.Support from Chris in transport, IP team, DM's and Helen and Nyreen has been much appreciated!"


Scrummy Donation to JDU

Scrummy treats for JDU Thank you to Sophie the Cake Lady who came to the John Denmark Unit and donated a scrummy homemade cake to JDU staff. She has also been donating cakes around the area at Fairfield Hospital and Whitefield Ambulance station.


Shout out to HMP Garth!

Shout out to HMP Garth Some lovely words from a service user who wanted to express what the staff at HMP Garth and the NHS means to him.

Well done to all the team for your dedication and compassion! Go #TeamGarth!


Recognition from the Royal College of Psychiatrists for Beech Ward, Bolton

Recognition for team beech Team Beech posted about their survival kits on Twitter which were developed by Fiona Melding. This was noticed by a quality improvement coach from the Royal College of Psychiatrists  and Fiona was asked if she would like to join the learning platform Covid 19 Network group to share ideas. Fiona joined the network and provided further information (see below) which was then shared on the learning platform.

Since then, Fiona has been asked by the deputy project manager at the Royal College of Psychiatrists if she would be interested in participating in a webinar about maintaining staff safety and wellbeing throughout covid 19 to discuss and share what Team Beech have done on their ward! Fantastic knowledge sharing! Well done Fiona and Team Beech!


​Shout Outs to HMP Ridley Staff in the Inside Time Prison Magazine

Shout Outs to HMP Ridley Staff Our staff at HMP Ridley have receved shout outs and messages of thanks in the Inside Time prison magazine for the help, support and kindness that they have shown. Well done, and keep on being brilliant!


Colourful Handmade Masks for CAMHS

Colourful handmade masks A lovely service user commissioned these masks for our use in CAMHS, they are also donating money to NHS charities.

They brought them to CAMHS today and left them in our inside porch and had a chat through the locked door.


Morrisons donates toiletries to service users on our wards

Thank you to Morrisons

Thank you to Samantha Partington-Clinical Team Manager and the clinical teams!

On behalf of Achieve, Lisa Sloan and Tonya Nettleton as Operational Managers would like to thank Samantha Partington-Clinical Team Manager and the clinical teams across the footprint, for ensuring the robust implementation of the flu vaccine program and 100% recording for all staff across the Achieve localities. Samantha has certainly led by example by coordinating and ensuring this outcome.

Thanks very much everyone.


Thank you to Lisa France-Marschall for 25 years of service at GMMH!

Lisa's colleague from Anson Road, Vanessa Heyworth, said, "Lisa is a Registered mental health Nurse and has been with the trust for the past 25 years.
She has worked in various areas including acute in-patients and community rehab. Lisa is a dedicated and compassionate nurse who always puts our service users at the forefront of everything she does and receives regular compliments from her named clients for the support she gives them.
She is a valued member of the team and I just wanted to thank her on behalf of Anson Road for her commitment and hard work."
Thank you for everything Lisa!


Compliment from the Governor at HMP Risley to all the Healthcare team

The Governor of HMP Risley shared a 'Thank you' card and some treats for all the Healthcare team to share for their excellent work.



Easter Came Early to Children Across GM

Easter eggs Our generous catering suppliers, 3663 donated 400 Mars Easter eggs to our Estates and Facilities team.

Our kind-hearted staff donated them to Home-Start UK, a charity which supports families with young children through challenging times

Young children across our local communities had an Easter treat thanks to 3663 and Mars – thank you!

The Catering Team also delivered Easter eggs to our CAMHS and JDU!


HMP Manchester Healthcare Staff praised by service user

To all the nursing staff at Healthcare HMP Manchester

HMP Manchester received a lovely letter from a service user praising all the healthcare staff at the prison.


Barrow Groups Join Forces to Feed Vulnerable Families During Coronavirus Crisis

A number of Barrow organisations have rallied together to create a food delivery service for the town’s most vulnerable families during the coronavirus crisis. The Well Communities, Love Barrow Families, Drop Zone, Barrow Foodbank & our Unity service are all working together to deliver home cooked meals and emergency food bank parcels. Amazing intiative! Read more here.​


Massive Krispy Kreme Donation to GMMH!

Krispy Kreme Krispy KremesA HUGE thank you to Krispy Kreme who have provided OVER 4,000 DONUTS today for our IPUs, Edenfield, Patient Flow, Pharmacy, IT, Maintenance, Domestics, HDT, Comms, IPC, Reception, Switchboard, Perinatal, Capital, Facilities, Estates & Stores colleagues! 


Staff Wellbeing in the ​Early Intervention Team in Bolton 

The Early Intervention Team in Bolton are keeping up team spirit in these trying times.
They have a compliments box in the office into which all members can put in a compliment or positive statement about an individual or the team as a whole. They then pick one or two out daily and share them with the team, either on the team whatsapp group or on a notice board in the office.

Kate Vogl and Becky Slater are a wonderful management team who are managing to include all members of the team, and keeping the team together even though we are working apart.


Junior Doctor in Isolation After Testing Positive for Covid-19 Takes On Fundraising Challenge

Junior doctor A junior doctor from our Trafford services in isolation after testing positive for coronavirus has raised hundreds of pounds by running around her garden.
Gemma Buston, 28, confirmed she had Covid-19 on Friday, the day she was nominated by a friend to run 5km to raise money for the NHS. Gemma has been self-isolating with her partner Luke Mills, a 30-year-old junior doctor at Bolt​on A&E, for around a week after experiencing mild symptoms. Determined to carry on with the run to raise money for Royal Bolton Hospital, Gemma donned her trainers and completed the challenge on Sunday. Read more here.


Easter Egg Donation to Brookheys

Easter Egg donation Thank you so much to our friends BarakahFoodAid for the donation of Easter Eggs to our staff at Brookheys in Traff​ord. Well done to the team at Brookheys for your continued hard work!


Donations to our Central Manchester Later Life CMHT

Donations to our Central Manchester team

We have had the below donations to support our hard working staff during this difficult times. Big thanks to HMG Paints, Stretford Grammar School, Renasefe Naturals and Eleanor Lowe!

  • Hand Sanitiser from HMG Paints, Manchester
  • Face Visors from Stretford Grammar School
  • Hand Balms from Renasefe Naturals
  • Washable Uniform Bags made by Eleanor Lowe


Health and Justice Care Packages for staff

Care packages Our Health and Justice Management Team are starting to put together care packages as a small gesture of appreciation to our wonderful staff across the prison, secure children’s homes and community mental health services. Here are some of our wonderful staff in the Mental Health and ADAPT team at HMP Styal receiving theirs today. We thank you so much for all you do, despite the many challenges. Keep going, you are amazing! Thank you to #covidsmart and #LUSH, kindly regifted by #DIAS for your lovely, thoughtful donations!


Thank you Grounds Maintenance Team!

Thank you to the grounds maintenance team By adhering to the social distancing guidelines our Capital, Estates & Facilities Grounds Maintenance Team have continued to keep the Prestwich site in pristine condition and in lovely vibrant springtime colour, as they always do. Many Public Parks have ceased maintenance activities at the moment but Brian and John treat the site as their own garden. Really privileged to work at such a wonderful woodland setting.


Shining service user feedback for TNA ​Cassie

Shining feedback Our TNA Cassie has received some shining feedback from a service user at Bramley Street Rehabilitation Unit​, who she also worked with on another rehab ward. Well done Cassie!

The team at Bramley Street Rehabilitation Unit would like to thank Cassie for all her hard work, she will make an excellent nurse.


Bolton CAMHS Going Above and Beyond 

During the pandemic period, Bolton CAMHS contacted each young person on the waiting list to ensure they were receiving support whilst waiting for their appointment with the service. If needed, the young person was signposted to a range of available and alternative resources. 

The team was however unable to make contact with 40 young people. Service leads discussed how they could best reach out to them during what could be a challenging time for them. Supported by in-patient colleagues, it was agreed that practitioners would visit the young person’s home address to check in with them and identify if they needed any additional support. An escalation process was developed to support this in the event that the practitioner had an immediate concern on seeing the young person or attending their home.  

Within two working days, 38 of the 40 potentially vulnerable young people had been visited and staff were able to confirm their welfare. There were discussions with Social Care colleagues regarding the 2 young people we had been unable to see, and plans were put in place to progress. 

A brilliant example of using creative problem solving, adaptability and teamwork!


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