GMMH retains Triangle of Care status
Greater Manchester Mental Health NHS Foundation Trust (GMMH) is delighted to once again be recognised by the Carers Trust ‘Triangle of Care’ programme for our continued efforts and commitment to improving the way we work with carers.
Following an annual review, we have retained our two-star Triangle of Care status. This is the tenth year in a row we’ve been recognised by the scheme – signing up to it in its infancy.
Developed by the Carers Trust, the Triangle of Care is a quality improvement programme and therapeutic alliance between service users, health professionals and carers that promotes safety, supports recovery and sustains wellbeing.
Originally developed by carers, the scheme is run by Carers Trust and recognises healthcare providers that have committed to continuous improvement according to six key ‘carers included’ standards.
On awarding the reaccreditation, the Carers Trust recognised our work of carer involvement in aspects of service delivery and commended our achievement rate and roll out of our carer training programme, commenting that GMMH is one of the few trusts mandating the training.
Neil Grace, Lead for Service User and Carer Experience, said:
“The Triangle of Care is a simple framework which supports us to benchmark our commitment to carers. It emphasises a three-way partnership between service users, carers and mental health professionals and was developed by carers who wanted to ensure that they were being acknowledged, supported and involved by services.
“The idea is that care works best when all three sides communicate openly, share information appropriately, and are involved in decisions about care. In short, our ongoing membership of the Triangle of Care supports GMMH to work with carers, not around them, leading to safer, more effective and more compassionate care."
This achievement coincides with Carers Rights Day (20 November 2025), an annual awareness day, led by Carers UK, that shines a spotlight on the rights of unpaid carers – people who look after family or friends who could not manage without their support.
Millions of carers go unnoticed every day, risking burnout and financial strain. That is why this day is so vital; to raise awareness, drive change in policy and practice, and remind carers that they are not alone and have rights too.
You can read more on the Triangle of Care here: The Triangle of Care | Greater Manchester Mental Health NHS FT (gmmh.nhs.uk).