Greater Manchester Mental Health NHS Foundation Trust (GMMH) is delighted to once again be recognised by the Carers Trust ‘Triangle of Care’ programme for our continued efforts and commitment to improving the way we work with carers.
Following an annual review, we have retained our two-star Triangle of Care status. This is the eighth year in a row we’ve been recognised by the scheme – signing up to it in its infancy.
Developed by the Carers Trust, the Triangle of Care is a quality improvement programme and therapeutic alliance between service users, health professionals and carers that promotes safety, supports recovery and sustains wellbeing.
Neil Grace, Lead for Service User and Carer Engagement at GMMH, said:
“The Triangle of Care allows us to benchmark our services commitment to carers and was developed by carers themselves.
“The six Triangle of Care standards are weaved into our Carers Experience Questionnaire, our programme of Carers Training available to all staff and our Carers Standard Operating Procedure, which sets out expectations of all staff around identifying, supporting and involving carers.”
On awarding the reaccreditation, a representative for Carers Trust recognised our work of carer involvement in aspects of service delivery and widening participation through our engagement strategy alongside new information resources. They particularly liked our carer feedback poster and thought our carers welcome poster campaign was really impactful to support carers self-identify.
They commended our achievement rate and roll out of our carer training programme, commenting that GMMH is one of the few trusts mandating the training.
They also noted that our facilitation of regional meetings is welcome and supports the wider recognition of the Triangle of Care.
You can read more on the Triangle of Care here: The Triangle of Care | Greater Manchester Mental Health NHS FT (gmmh.nhs.uk).