Engagement

Ward Rounds and CPA meetings

Every patient will have a ward round (Sometimes called a Care Team Meeting -CTM or Multi-Disciplinary Team -MDT) with members of their clinical and ward teams. These happen on a regular basis, and it is a time to review short term progress, medication and leave.

Where required CPA (Care Program Approach) meetings happen once every 6 months, and people who are a part of the wider clinical team (such as Care Coordinators) come together and not only review progress but also look at future discharge planning.

If your loved one agrees, you can be included in these meetings.

Members of the team

Our clinical team consists of Doctors, nurses, support workers, psychologists, occupational therapists, art therapist, social workers, and advance practitioners. They all have an important role to play in supporting your loved one in their recovery.

There may be others involved such as physiotherapists, dieticians and GPs

Patient Engagement Groups

Our Service Users are  encouraged to partake in feedback events, including visits from the CQC.  Service Users can attend Senior Leadership Team meetings where they can influence service development and change.

Visiting and Family Rooms

Our services welcome visits from family and friends.  These can be arranged with the wards. Our services offer spaces for visits to take place, and these can accommodate children (with an advanced appointment).

Many of our patients have leave off the ward and can meet family outside in our grounds or local area.

Faith & Religion

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Our services support celebration of faith.  We have a dedicated team of individuals who support each domination of religion and our Service Users.

Each ward area has a dedicated room for faith and religion to be celebrated and worship to take place. Our services support the use of leave to visit places of worship.

Community meetings

Each ward will have regular community meetings.Your loved one will be invited to these meetings each time.

At these meetings staff will listen to Service User feedback on the ward environment, suggestions for ward-based activities, feedback about catering services and standards.

In addition to the community meetings, your loved one can also complete surveys that are sent out from the Trust. This can lead to service developments.

Information Packs

Our information packs are sent to you when your loved ones are admitted to our wards.

The pack includes information on the service they are in, visiting that service, how we involve you in your loved one's care, home leave and discharge planning, general information on the Mental Health Act, The Carers Charter and the Triangle of Care, who you may meet on the ward and how you can make your views heard among other pieces of information that may be useful to you.

If you have not received one of these, please contact the 0161 358 2488 and one will be sent to you.

Peer Support Workers

Someone with lived experience of mental health conditions and personal recovery.Someone who has the ability to share their recovery journey with others.

Someone who is employed specifically as a result of their lived experience.Someone who can motivate and encourage others. We encourage our services to have Peer Support Workers on their wards.

Carers Information Boards

Our wards all have notice boards dedicated to you. Here you will find information about your rights as a Carer, who to contact for local support and events that we are holding and how to get involved in them.

You can find further information at www.gmmh.nhs.uk/local-carer-groups

Volunteering

We wholeheartedly recognise the value of volunteering for our service users, our staff and services. We actively encourage the involvement of volunteers across all services, both clinical and corporate.

Volunteers provide a valuable service to the Trust, therefore, it is essential that we recruit, induct and support you properly. Not only does this ensure you feel valued and supported, but it ensures safe practice as our service users are often vulnerable adults and children.

We know that the direct involvement of volunteers in delivering our services can foster better engagement with our service users and Carers, empower individuals and communities, and contribute to more responsive services.

Volunteering can promote good physical and mental health for you as volunteers yourselves and our service users.If you would like to volunteer, please have a look at our website www.gmmh.nhs.uk/volunteering

How can you get involved

We are continually looking for ways to make our services the best they can be for all of our service users, families and Carers. By working together, we can bring about real and lasting improvements.

We are keen to provide people with a variety of opportunities to get involved with our work . We know that the views of friends and family members are important to ensure we are providing high quality services and meeting our values to be caring and kind, valuing and respecting others and working together.

There are lots of opportunities for you to get involved with us and to help us shape the future of the Trust.