Accessibility Statement

This accessibility statement applies to only.

This website is run by Greater Manchester Mental Health NHS Foundation Trust. We want as many people to be able to use this website as possible. That means you should be able to:

  • Use contrast buttons to view the website using soft or high colour contrasts
  • Navigate the website using only a keyboard
  • Navigate the website using speech recognition software
  • Listen to the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We use plain English whenever possible to make our content clear and easy to understand. We have also included a text-to-speech assistive technology toolbar called BrowseAloud so that you can listen to the content on our website without needing special software.

AbilityNet has advice on making your device easier to use if you have a disability.

On this page

How accessible this website is

We know some parts of this website are not fully accessible:

  • Some PDF documents are not fully accessible to screen reader software.
  • Some article thumbnail images do not have a text alternative
  • Some images contain text and/or do not have sufficient colour contrast
  • Some tables do not have a text description
  • Third party code may not be fully accessible (for example, social media feeds embedded from other websites)
  • When zooming in on certain pages or viewing the website on mobile, some text content overlaps, making it hard to read
  • When zooming in on some pages, the focus moves through the hamburger menu, even when the menu has not been opened by the user. 


Feedback and contact information

If you find any problems not listed on this page, or you would like content to be sent to you in a more accessible format, please contact our Communications Team:


Call: 0161 358 1644

In your request, please state:

  • The web address (URL) of the content
  • Your name and email address
  • The format you would like to receive our content in

We will do our best to help you within 2-3 working days:


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


Technical information about this website’s accessibility

Greater Manchester Mental Health NHS Foundation Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.


Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.


Non-accessible content

The content listed below is non-accessible for the following reasons.


Non-compliance with the accessibility regulations

We are working to fix occurrences of the following issues:

  • Some PDF documents published after 23 September 2018 are not fully accessible to screen reader software. We will continue to create accessible versions of these, prioritising the most important documents to users.
  • Some images on pages and in PDFs do not have a text alternative, so people using a screen reader can not access this information. This fails WCAG 1.1.1 (non-text content)
  • Some images on pages and in PDFs may contain elements that do not have sufficient colour contrast, making text difficult to read. This fails WCAG 1.4.3 (contrast)
  • Some tables on pages and in PDFs are missing accessibility tags and do not have a text description. This fails WCAG 1.3.1 (info and relationships: tables)
  • On some pages, when zooming in at 400%, or viewing the website on mobile, the location bar overlaps with headers, making text hard to read. This fails WCAG 1.4.10 (reflow)
  • On some pages, when zooming in at 200% or more, the focus moves through the hamburger menu, even when the menu has not been opened by the user. This fails the WCAG 2.4.7 criterion (focus visible).


Disproportionate burden

Currently there are no items being claimed as a disproportionate burden.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to the provision of our services.

Images with logos containing text

In most cases, images should not contain any text because screen readers cannot detect it. However, images featuring logos that contain text are exempt from this requirement.

Videos without captions

Some of our videos published before 23 September 2020 contain speech, but do not have captions to visually indicate what is being said. Where these older videos are hosted on our YouTube channel, automatic captions are available.

Third party code

Third party elements may not be fully accessible (for example, content embedded from other websites onto our website).


What we’re doing to improve accessibility

We will work with our website consultants to implement improvements to our content management system. These changes will help to make sure that new content meets certain accessibility requirements before it can be published.

We will carry out another website audit in December 2024.


Preparation of this accessibility statement

This statement was prepared on 23 September 2020. It was last reviewed on 1 February 2024.

This website was evaluated on 31 August 2023 by the Government Digital Service (GDS). The GDS report can be found on the service’s website.

Following the report, our web accessibility consultants VerseOne Group Ltd tested twenty-five sample pages on our website. They completed an audit of the website to the WCAG 2.2 AA standard on 1 November 2023 and fixed many of the issues identified by GDS.

VerseOne’s full accessibility audit is also available to read online.


As a patient

As a service user, relative or carer using our services, sometimes you may need to turn to someone for help, advice, and support. 

Find resources for carers and service users  Contact the Trust