Domestic Abuse Guidance

If you are staying at home with an abusive partner, you can still leave your house to keep yourself safe.

The government has said that anyone who is experiencing domestic abuse, or is at risk of experiencing domestic abuse, can leave and seek refuge. You can read the advice from the government if you would like to know more. 

If you are feeling isolated, there is still support available to you both online and over the phone. You can call the National Domestic Abuse Helpline, for free and in confidence, 24 hours a day on 0808 2000 247 (try to memorise this number for when you need it).

You can also read advice from Refugeadvice from Women’s Aid and also Victim Support.

If you are in immediate danger, call 999 and ask for the police. Try and keep your phone charged and with you all the time if you can.

If you’re in danger and you can’t talk on the phone, you can still safely contact the police. Call 999 and then press 55. This will transfer your call to the police and let them know there is an emergency without you having to say anything.

Support in Bury


  • 0161 761 5266

Support in Bolton

Support in Trafford

Trafford Domestic Abuse service (TDAS) is a registered charity offering support to individuals and families who are affected by domestic abuse

  • Phone line open Monday to Friday, 10am to 4pm
  • Telephone - 0161 872 7368
  • Telephone - 0845 450 0789 (Refuge)
  • Email -

Trafford Independent Domestic Violence Advice (IDVA) Specialist advice line for residents or professionals in Trafford who have experienced or are working with Domestic Abuse

  • Phone line open Monday to Friday, 10am to 4pm outside of these hours they do have a call back service which includes details of confidentiality
  • Telephone - 0161 912 3238 or 0161 912 3239

Support in Salford

Salford Independent Domestic Abuse Support Service (SIDASS)

SIDASS continues to provide the advice and advocacy service. Due to Covid-19 face to face appointments are being suspended until further notice. They have extended the support offered through the telephone helpline service into evenings and weekends. The helpline extended hours will now be:

Please note the times below are reviewed on a weekly basis:

  • 1pm to 4pm Nonday – Friday
  • 6pm to 9pm Monday – Friday Saturday, and Sunday 1-4pm.  .
  • 10am – 1pm – Saturday
  • 1pm – 4pm – Sunday  

Salford Womensaid     0161 793 3232

Jewish Women’s Aid

Jewish Women’s Aid has close links with Salford Women’s Aid.  They are working closely with the Jewish Housing Federation who can provide them with tenancies for victims as and when needed. 

Women’s Centres/Salford Foundation update

  • Continue to offer support to the women in the Freedom programme
  • They are support people who are in abusive relationships
  • Have a peer support group, whatsapp groups and daily staff contact
  • Offer support to the SIDASS as required

Achieve Recovery Services

Achieve Recovery Services

We support people living in Bolton, Salford, Trafford and Bury who are affected by alcohol or drug misuse. 

Learn More

247 Helpline

24/7 Helpline

We know you still need us, so we have extended our helpline to 24/7 which you can call any time, day or night, if you feel your mental health is beginning to suffer.

Learn More