Services and Support

*For carer-focused groups and sessions, be sure to take a look at our Local Carer Groups page

Age UK Bolton

Age UK Bolton is the major local charity for older people. It provides a range of information, advice and support services and healthy lifestyle activities.

T: 01204 382411



Having dementia can have a big impact on all areas of your life, but particularly on your finances. Now or in the future there may be benefits you could claim. Advisers at Bolton Council can give you advice and information about social security benefits and how to claim them and can signpost you to other organisations which might be able to offer the particular help or information you need.

The welfare rights team can assist customers with complex cases, appeals and tribunal representation. If you need this type of assistance you will be referred to the specialist team who will contact you with further advice.

T: Welfare Rights 01204 333820

T: Citizens Advice AdviceLine: 0844 826 9707

Bolton Care and Repair

Bolton Care and Repair aims to help people maintain their independence and remain living in the comfort of their own home. The scheme provides repairs and adaptations around the house. Services can be adapted depending on your individual needs and circumstances.

T: 01204 335679

Bolton Carers Support

Bolton Carers Support is the borough-wide carers’ organisation, providing advice and information, trips out, courses and a wide range of support for carers. They will guide you towards a wide range of sources of help and advice.

You can contact Bolton Carers Support to register with them so you will receive a regular newsletter for them keeping you up to date, telling you about activities and linking you with other carers.

T: 01204 363056

Bolton Council – needs assessment

If you are an adult aged over 18, and need support because of illness or disability, or if you are caring for someone and need help with your caring role, you can contact Bolton Council.

They can give you:

  • Options for people who feel that they are struggling to continue living at home.
  • Information about getting help at home, such as Community Meals or Home Support.
  • Information about support for carers.
  • Specialist help.
  • Adaptations or equipment to make it easier for you or your carer.
  • Advice if you have problems with your sight or hearing.
  • Information about social activities.
  • Information about short breaks or long-term residential care.

If required, you will be redirected to other organisations.

For general enquiries, call Access Bolton on 01204 338027.

The short-term assessment and reablement team can be contacted on 01204 333410 for the north of Bolton (postcodes BL1, BL2, BL6 and BL7), and 01204 337000 for the south (BL3, BL4, BL5 and M).

Bolton Council – local directory

You can search the council’s local directory for a wide range of local services, activities and events.

Bolton Council – website information

For up to date local and national information, and links to related issues and services visit the council’s webpage.

Bolton libraries

Books and information on dementia are available from the library service. There is also free internet access to online resources and websites including those mentioned in this guide.

T: 01204 332853

Careline and telecare equipment

Personal alarms and monitoring equipment is available to enable people to remain safe and independent in their own home.

T: Careline: 01204 335733

T: Telecare: 01204 337534

Carers database

If you are a carer of someone with dementia you can ask Greater Manchester Mental Health NHS Foundation Trust to add you to its carers’ database. This will ensure that you are kept informed of training and events.

T: 01204 390 390 (extension 3503)

Crossroads Care

Crossroads Care provides tailored support packages for people with dementia and their carers. Trained support workers can provide replacement care in the home, including overnight, enabling short breaks or respite care.

T: 01204 365025


Dementia Champions Group

Do you have early onset dementia? Do you care for someone with this condition? Are you interested in how we can support you to live well with dementia in Salford?

As a member of the Dementia Champions Group you will meet new people, find out what is going on, share experiences, and be instrumental in influencing the development of dementia friendly communities in Salford. If you would like to find out more please call for a chat on 0161 793 2209 or e mail

Dementia Support Group

The Dementia Support Group is a voluntary organisation which supports people with dementia and those who care for them by providing weekly support groups for carers with parallel guided activity sessions for people living with dementia.

There are, regular memory cafés, weekly activity afternoons using traditional games, and a wide variety of outings.

T: 01204 386696

Memory Assessment Service

This new service delivers early diagnosis and intervention for people living with mild to moderate dementia.

Run by Greater Manchester Mental Health NHS Foundation Trust, it is hoped that the service will help to reduce crisis later in the illness and enable people to be cared at home for as long as possible.

The service promotes early identification of dementia by encouraging people to attend assessment. Where there turns out to be a diagnosis of dementia this will be communicated sensitively, and people with dementia and their carers will be given information to help them to manage their care.

The service involves a consultant psychiatrist, a clinical psychologist and two assistant psychologists. Mental health nurses, occupational therapists, support time recovery workers, carer support workers and a dementia advisor are also on hand to help.

If you need to attend the service, you will be referred by your GP.

T: 01204 336152.

Open Doors and Reach Beyond Service

The Reach Beyond service aims to engage service users, carers, staff and public citizens to work together and develop user, carer and public participation in mental health services for older people.

Open Doors Project is a successful project which is run within the Reach Beyond Service. The Reach Beyond Service also offer many volunteer opportunities.

The Open Doors project aims to literally ‘open doors’ for people with dementia and their carers to support the delivery, development and innovation of dementia services within Salford. The project is based upon the promotion of living well with dementia and from this we are currently providing innovative activities to educate and support our clients.

Website link

T: 0161 703 1071

Singing with Dementia group

The Singing with Dementia group would like more people to experience the joy of their free music sessions for carers and the cared-for. You don’t need to be referred – just call into the Humphrey Booth Resource Centre, 16-18 Worsley Road, Swinton M27 5WW on a Wednesday morning from 10am.

For more information contact June on 0161 788 9053, email or visit

Supported housing

If you are worried about managing in your current home, you may wish to consider moving into sheltered housing or extra-care housing to access support and care.

Sheltered housing is designed to help older people to live independently in their own tenancies, with a little extra support.

Schemes provide greater security, good accessibility for those with mobility issues, emergency alarm systems and a manager on-site to help resolve issues and provide information, advice and support.

The communal facilities in many schemes also offer opportunities to meet other people and take part in social activities.

Extra-care housing is similar to sheltered housing in that properties consist of self-contained flats and provide good communal facilities. The schemes also provide an on-site care team who are able to provide care services, or alternatively help support carers to meet an individual’s need.

All schemes have a 24-hour response service in place and some schemes also provide midday meals. The majority of extra care properties in Bolton are available for rent, but there are a few available to part buy.

For more information, contact the Housing Advice Service.

T: 01204 335900

Young Onset Group

The Young Onset Group meets regularly and is for people aged under 65 diagnosed with Dementia.

T: 01204 397403

Further information

The Alzheimer’s Society national dementia helpline has trained advisers ready to discuss your concerns from 9am to 5pm from Monday to Friday and 10am to 4pm at the weekend.

T: 0800 222 11 22

There are Alzheimer’s Society factsheets on a wide range of topics related to information about dementia.

As a patient

As a service user, relative or carer using our services, sometimes you may need to turn to someone for help, advice, and support. 

Find resources for carers and service users  Contact the Trust