Tell us your views on mental health care: 2025 Community Mental Health Survey | News and Events

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Tell us your views on mental health care: 2025 Community Mental Health Survey

Text reads: “Community Mental Health Survey. Look out for the survey launching August. Your views are important and will help us improve our care for others in the community. The NHS Community Mental Health Survey has Section 251 (NHS Act 2006) approval to process contact details.”

At Greater Manchester Mental Health NHS Foundation Trust (GMMH), we believe providing high quality mental health care for each individual person is fundamentally important. Therefore, we are excited to announce that, in August, the NHS is again launching a major survey on people’s experiences of using mental health services. If you used services in April or May 2025, you could be invited to take part and give your feedback on the quality of support you received.

In last year’s survey, we received almost 15,000 responses from adults aged 16 and over, who used the survey to tell us what is working well and what requires improvement.

Look out for your survey invitation in the post. Invitations will be sent in August 2025 and September 2025, to a random selection of people who have used community mental health services during April and May 2025. You will be asked to fill in a survey about your mental health care, which you can complete online or on paper.

The survey is confidential, carried out by the Care Quality Commission and a dedicated Survey Coordination Centre at Picker. Your responses are not shared with our staff, so they will not see your answers. Participation in the survey will not affect your care or treatment. The NHS Community Mental Health Survey has Section 251 (NHS Act 2006) approval to process contact details.

The results will be published in the spring of 2026 and will be used to assess Community Mental Health Trusts in England. What we learn will enable us to identify key priorities, aiding our mission to provide the very best care for you and our community.

If you are invited to take part, whether contact with our services was regular or minimal, know every voice is valued.

If you do not want to take part, or if you have any questions about the survey, please contact us via email at ServiceUsersandCarers@gmmh.nhs.uk or phone by calling 0161 357 1246.

For more information about the survey, please visit http://www.cqc.org.uk/cmhsurvey

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As a service user, relative or carer using our services, sometimes you may need to turn to someone for help, advice, and support. 

Find resources for carers and service users  Contact the Trust

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