Support Worker who empowered young people on a Manchester acute mental health ward up for top award | Awards and accreditations

Awards, Accreditations and Points of Pride

The last two years have been the most challenging in the history of the NHS and we must not underestimate the significant effort that has taken place to respond at pace to the requirements of the pandemic. As the pandemic has progressed, we have seen a rise in the level of mental health needs and acuity and an increasing demand for services and mental health support. Our staff, across all services, both clinical and corporate, have worked tirelessly during the changing demands of the pandemic to adjust, expand and flex the delivery of services to meet the needs of our service users to ensure the least disruption to their care.

We have much to be proud of as an organisation.

  • Living Wage – we have been a Living Wage Employer since 2015 and celebrated our 7-year anniversary in 2022.
  • Vaccination Programme - Through our Gold Command arrangements, we have delivered a comprehensive and speedy vaccination programme to both our staff and service users and have established robust Infection, Prevention and Control arrangements to ensure the safety of all.
  • The Trust’s Recovery Academy , which supports over 7,000 students, returned to face-to-face learning, whilst improving the service by providing access to all the online resources they had built up during the pandemic.
  • The first Green Health Walk opened on the Trust’s Prestwich site , constructed by Sow the City. It was co-designed with service users and staff at the Trust to promote the physical and mental benefits of greenspace and exercise by exploring designated walking routes across our Prestwich site. This innovative approach was proudly exhibited at COP26 - the United Nations Conference of the Parties in Glasgow in autumn 2021. This forms part of GMMH’s Green Plan, which was launched in January 2022 as a ‘blueprint for the next five years’ to support the national NHS net zero pledge.
  • Supported Internship Scheme  - In March 2022, we joined a Supported Internship Scheme which helps young people with learning disabilities to access support, education, and work experience with the goal of progressing into permanent employment. To date, six interns have been placed into roles within their Facilities department in areas such as Catering, Administration, Transport & Logistics and Domestic Services; and one has been offered a permanent position.
  • Breakthrough success of study using virtual reality (VR) to treat mental health problems trialled in Manchester. A national study, delivered by nine NHS Trusts, including GMMH, has found that automated virtual reality (VR) technology can successfully help people recover from mental health problems (April 2022).
  • Workforce - GMMH has been rated ‘Good’ in all areas of our education and training programme for apprentices, following an inspection by Ofsted in May 2022.  
  • Partnership working - A partnership between GMMH, Greater Manchester Police and the North-west Ambulance Service, aimed at improving care for people experiencing a mental health crisis, has been hailed a success. Just six months in (May 2022), over 1,100 cases had been diverted from frontline NWAS and GMP services, with quality NHS mental health support being provided instead.
  • Improving health outcomes for under-served populations - A Research Unit dedicated to researching inequalities in mental and physical healthcare has been launched by GMMH during Equality, Diversity and Human Rights Week (May 2022). The Equality, Diversity, and Inclusion Research Unit is funded by GMMH, and led by Professor Dawn Edge, Professor of Mental Health & Inclusivity at GMMH and The University of Manchester.
  • Improving North Manchester – We're investing £105 million in modern facilities with the construction of a new adult mental health inpatient unit to replace Park House on the North Manchester General Hospital (NMGH) site. Work on the North View site started in August 2022 with the new unit anticipated to be built and operational by 2024.The modern facilities will utilise the latest technology and therapeutic design, to ensure an environment that is both conducive to recovery and pleasant to live in, work at and visit. In June 2022, the new development won a Design in Mental Health Award in the ‘Service User Engagement’ category.
  • The Greater Manchester Universities Student Mental Health Service – a partnership between GMMH, NHS Greater Manchester, and the region’s five universities - has been hailed a success (July 2022).
  • Achieve - In July 2022, an external evaluation found that the Trust’s Achieve Drug and Alcohol Service’s approach to partnership-working is effective in supporting recovery from substance misuse, and could be rolled out in other geographical areas. Drug and Alcohol Recovery services for Bolton, Bury, Salford and Trafford have been praised in an evaluation report, undertaken by SQW, an independent research and consultancy organisation.  
  • An evaluation of Living Well Salford (15 August 2022) found that the service has supported people to achieve improved outcomes. The service offers support co-designed by people with lived experience of mental health problems and has also been shortlisted for ‘Mental Health Innovation of the Year’ in the prestigious national Health Service Journal awards 2022.
  • CPR training technology In Oct 2022, GMMH became the first mental health trust to install state of the art CPR training technology. The technology, called Brayden Online, combines a traditional mannequin with an iOS application which uses a cloud server, allowing staff to undertake CPR training at a time, date and location that is flexible for them.
  • National Positive Practice in Mental Health Awards 2022 - we’ve been recognised in the awards (6 October 2022) for a project run by GMMH using a technology called ‘Management and Supervision Tool’ (MaST) to support clinical care and patient safety in Community Mental Health Teams.
  • Research - We’re proud to be an NHS Partner of a bid for Greater Manchester awarded its largest ever research funding (October 2022) to tackle health inequalities and drive health improvements across the city region. This investment will support the delivery of important research into mental health care and treatment at the Biomedical Research Centre in Manchester. 
  • Ceramicists from our  Recovery Pathways service have contributed to the Manchester City Council’s Be Proud Awards 2022 by creating a series sculptures as prizes for winners.
  • IAPT (Improving Access to Psychological Therapies) – during 2020/21, more people than ever accessed talking therapies.  Across Bolton, Salford, Manchester, and Trafford, almost 25,000 people completed a full course of NHS talking therapy.

Find out more about awards our staff and teams have received below.

Support Worker who empowered young people on a Manchester acute mental health ward up for top award

A Nursing Support Worker who broke down barriers to help patients on a Child and Adolescent Mental Health ward has been shortlisted for a prestigious award from the Royal College of Nursing (RCN).

Jemima Lacey, who works at GMMH, has been selected from hundreds of entries as a finalist in the Nursing Support Worker category of the RCN Nursing Awards 2022.

Jemima has been described as kind and caring as well as clinically skilled, going over and above to support, empower and collaborate with the young people she works with on her ward.

When speaking about being shortlisted for this award, Jemima said,

“I was truly shocked to be nominated; it is the most humbling, rewarding, and enriching feeling.

“I am deeply passionate about good care; I think everyone deserves this and I always treat patients as I would want my loved ones to be treated. To have my work recognised in this way is just the best. I never expected I would be here.”

As well as her dedication towards supporting young people and being a champion for safewards – a research-based model to prevent incidents on wards – Jemima supports newer or less experienced staff by providing training to help with the delivery of individualised care, ensuring her high standards are passed on.

Gill Green, Chief Nurse at Greater Manchester Mental Health NHS Foundation Trust said,

“I am so proud to hear that Jemima has been shortlisted for the Nursing Support Worker Award in the RCN Nursing Awards 2022.

“Jemima supports the day-to-day provision of care for our patients, including recovery and discharge planning. She has been recognised for her outstanding work, as well as for developing a package of care to support a young person with complex needs, by optimising and supporting a successful pathway for discharge.

“Jemima regularly goes above and beyond to support her colleagues and patients, and this recognition for her hard work is well deserved.”

RCN General Secretary and Chief Executive Pat Cullen said,

“This shortlist showcases the very best of nursing and highlights the work we do day in, day out to improve the health and well-being of our patients.

“I am so proud of all the finalists.”

The Foundation of Nursing Studies is the event’s charity partner. Its Chief Executive and Chair of the awards judging panel Joanne Bosanquet said,

“The quality of entries again this year was so high that it was nearly impossible to choose finalists from the creative and innovative work submitted.

“The shortlist showcases excellence and recognises the enormous difference that nurses make to people’s lives throughout the UK.”

The winners will be announced at a ceremony on Thursday 6 October at the Park Plaza Westminster Bridge Hotel in London.

As a patient

As a service user, relative or carer using our services, sometimes you may need to turn to someone for help, advice, and support. 

Find resources for carers and service users  Contact the Trust

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