Staff Friends and Family Test
How was your work today?
The Staff Friends and Family Test is a programme that reports the views of thousands of employees in the NHS.
The test runs three times a year and aims to provide a snapshot of what staff think about where they work.
Our staff are asked two questions:
- How likely are you to recommend Greater Manchester Mental Health NHS Foundation Trust (GMMH) to friends and family if they needed care or treatment?
- How likely are you to recommend Greater Manchester Mental Health NHS Foundation Trust to friends and family as a place to work?
In the latest Staff Friends and Family Test, which ran in June 2016, the Trust received its best ever results. 81% of staff said they would recommend GMW (as the Trust was then known) as a place to receive care and 73% of staff said they would recommend us as a place to work.
The proportions of staff not recommending GMW as a place to be treated or as a place to work are now at their lowest levels too – 5% and 12% respectively.
Since we began the Staff Friends and Family Test our scores have continued to improve. They indicate overall increases of 9% in those recommending GMW as a place to receive care and 11% in those recommending GMW as a place to work.
Months during which the survey is conducted |
Staff recommending us as a place to receive care |
Staff recommending us as a place to work |
---|---|---|
April-June 2016 | 81% | 73% |
January-March 2016 | 81% | 71% |
July-September 2015 | 75% | 66% |
April-June 2015 | 76% | 65% |
January-March 2015 | 70% | 61% |
July-September 2014 | 69% | 60% |
April-June 2014 | 72% | 62% |
The Staff Friends and Family Test isn't run between October-December, as this when the more detailed national NHS staff survey takes place.