Support following BBC Panorama Documentary

We are taking the allegations raised by BBC Panorama about the Edenfield Centre in Prestwich very seriously. You can read our statement  here.

If you, or someone you care for, have been affected by the issues raised in the BBC Panorama programme, please do not hesitate to contact our dedicated free helpline on 0808 175 3323. This is a confidential service staffed by trained and skilled practitioners who will be able to offer advice and support.

Anyone with information about a crime should contact Greater Manchester Police via or telephone 101 quoting ‘Operation Crawton’. Information about crime can also be shared anonymously via the independent charity Crimestoppers on 0800 555 111Greater Manchester Victims’ Services can be contacted via or 0161 200 1950

If you want to speak to somebody independent from the Trust, your local advocacy services are aware of the situation and are on standby to support you.

Advocacy services take action to help people say what they want, secure their rights, represent their interests, and obtain the services they need. Advocates work in partnership with the people they support and are independent from social services and the NHS.  Statutory Advocacy is underpinned by relevant legislation.

Details of your local advocacy services are as below:

Local Authority

Advocacy Services


Voiceability – Tel: 0300 303 1660

Email –

Website –



GADDUM – Tel: 0161 834 6069




Mind – Tel: 0161 710 1070





Advocacy Focus – Tel: 0300 323 0965




Family Welfare – Tel: 01942 867888



For patients at The Edenfield Unit
and inpatients on other units on the Prestwich site

Mind – Tel: 0161 358 2570    



Whether or not you wish to speak to GMMH or access support from advocacy services you may wish to log your own safeguarding concern with your local authority.  For advice on how to do this please see our guide: 'Safeguarding: What to do if you or someone you know is being harmed or neglected'


As a patient

As a service user, relative or carer using our services, sometimes you may need to turn to someone for help, advice, and support. 

Find resources for carers and service users  Contact the Trust