Our Values

Our new Trust values were launched in September 2017 following extensive engagement with service users, carers, staff and governors.

The following values and behaviours were selected following consultation events and online voting:

Our Shared Values

We Inspire Hope

  • Having a positive outlook on the future ahead
  • Celebrating achievements, no matter how small
  • Staying resilient and optimistic
  • Enabling people to reach their full potential
  • Being a positive role model


We Work Together

  • Empowering service users to make informed choices
  • Working together to promote seamless services
  • Lending a hand to a colleague who needs it
  • Setting and maintaining high standards
  • Supporting each other to recognise our strengths

We are Open and Honest

  • Acting with integrity and honesty
  • Apologising if we are wrong or if we let you down
  • Continually learning to improve
  • Doing what we say we will do
  • Building a trusting relationship


We are Caring and Compassionate

  • Showing empathy and understanding to all
  • Treating service users, their families and each other with kindness
  • Doing the little things that make a difference
  • Taking time to engage, support, listening and act
  • Putting ourselves in your shoes


We Value and Respect

  • Seeing the individual
  • Valuing individuality and diversity
  • Respecting different people's needs, aspirations and priorities
  • Being considerate and respecting each other
  • Challenging behaviour that does not fit with our values




Strategic Objectives

  1. Best care, every day
    Work with service users and carers to achieve their goals by delivering high quality care
  2. Compassionate, supported, motivated staff
    Create an outstanding place to work, ensuring staff feel valued and are supported to reach their potential
  3. Best outcomes
    Continuously improve services for users through Research, Innovation and Digital Technology
  4. Individualised, seamless services
    Work in partnership with others to improve wellbeing and challenge stigma
  5. Sustainable services, adding value
    Be a sustainable, well-led organisation that delivers social value